Overview
Set your room prices, your extra charges and your discounts before you go live.
The Prices phase has three sections. Basic rate is required. Charge items and Discounts are optional. Basic rate is the only section that can stop you from going live.
| Section | Required? | Opens when | You enter |
|---|---|---|---|
| Basic rate | ✅ | Room types and Taxes are done | The price of each room type for weekdays and weekends, and more rates if you sell them |
| Charge items | ❌ | Taxes is done | Extras that you charge on top of the room, like laundry or an extra bed |
| Discounts | ❌ | Basics is done | The discounts your staff can give |
If a section is not open yet, it shows as a preview. A message at the top says "Preview. Finish Taxes first to fill this in." Select Go to Taxes → to open the section you need first.
Which sections do I need?
| You are | Basic rate | Charge items | Discounts |
|---|---|---|---|
| A homestay with one price for every night | Choose Every night | Skip | Skip |
| A hotel with higher weekend prices | Choose Weekdays + Weekends | Add your extras | Check the starter discount |
| A guesthouse that sells by guest, not by room | Set Price by to Guest | Add your extras | Check the starter discount |
When is a section done?
| Section | Done when |
|---|---|
| Basic rate | Every room type that you sell by room has prices for the next 30 days. |
| Charge items | At least one active item has a price or a tax. Or you skip it. |
| Discounts | At least one discount is turned on. Or you skip it. |
Discounts usually shows as done before you open it, because Estatell adds a starter discount and turns it on. Select Next to visit it, and change or turn off what you do not need.
Charge items and Discounts never stop you from going live. You can fill them in before Basic rate.
Prices for dorm beds
The Basic rate section does not price dorm beds. If a room type is sold by bed, the section leaves it out. Price the beds in Settings, under Rate plans, after you go live.
What you do later in Settings
The Prices phase asks only for what you need to go live. After you go live, you can change more in Settings:
- Prices for each number of adults, and a charge for a single guest.
- Child prices, and rates for long stays or for companies.
- Meals in a rate, packages, and day use prices.
- When a charge item adds itself to a bill, and the child price of an item.
- Long-stay and rate discounts.
Special cases
| Situation | What happens | What to do |
|---|---|---|
| You open Basic rate before Rooms and Taxes are done | The section shows as a preview and you cannot save. | Select Go to Taxes →, finish it, then come back. |
| You have no room type sold by room | Basic rate has no rows. | Add a room type in Rooms first. |
| You add a room type later | It joins the first rate that fits it. | Check its price in Settings, under Rate plans. |
| You skip Charge items | Charge items counts as done. | You can add charge items in Settings after you go live. |
| You turn off the starter discount | Staff cannot give a discount until you add or turn on one. | Turn one on in Discounts, or in Settings. |
| You use a phone | Each row becomes a card. | Scroll down to see each field. |