EstatellDocumentation
OnboardingPricesBasic rate

Basic rate

Set the price of each room type for weekdays and weekends, by room or by guest.

Basic rate is the first Prices section. It is required. It sets what each room type costs for one night. You can open it when Room types and Taxes are done.

Before you start

  • Add your room types in Rooms.
  • Set your taxes in Taxes. Basic rate shows what the guest pays with those taxes.

The table has one row for each room type that you sell by room. You cannot add or remove a row here.

The screen

The Basic rate section with five numbered parts

NumberPartWhat it does
1Sell formatEvery night or Weekdays + Weekends.
2Weekend nightsFriday + Saturday or Saturday + Sunday. It shows only with Weekdays + Weekends.
3Price byRoom or Guest, for each room type.
4WeekdaysThe price for a weekday night. With Every night, this column is named Every night.
5WeekendThe price for a weekend night. The title shows your weekend nights, for example "Weekend (Fri, Sat)".

Step 1: Choose how you sell

  1. Under Sell format, choose Every night if one price is the same all week. The table then has one price column.

    The Basic rate table with one price for every night

  2. Choose Weekdays + Weekends if your weekend nights cost more. A Weekend column appears.

  3. Under Weekend nights, choose Friday + Saturday or Saturday + Sunday.

If you choose Weekdays + Weekends after you typed prices, each empty weekend price copies the weekday price. Change it as you need.

Step 2: Price each room type

  1. In the Price by column, choose Room or Guest for the first room type. See Price by room or by guest.
  2. Enter the price in the Weekdays column. With Weekdays + Weekends, also enter the Weekend price.
  3. Read the line under the price. It shows what the guest pays, with tax.
  4. Do the same for each other room type.

The lines that show what the guest pays, marked with a red box

Every price must be more than 0, with the decimals of your currency. The line under a price is for a local guest. Estatell works it out on the server. The line stays empty while a price is blank or half typed.

Price by room or by guest

RoomGuest
The price you enterThe price of the room for one nightThe price of one adult for one night
What the guest paysThe price you enterThe price you enter times the number of adults
Good forRooms that cost the same for 1 guest or 4Rooms where each guest pays

Example, with Service Tax (SST) at 8%, and a room that holds 4 adults:

Room typePrice byYou enterGuest pays
Standard DoubleRoomMYR 180MYR 194.40
Family LonghouseGuestMYR 854 adults: MYR 367.20

The Family Longhouse total is MYR 85 × 4 adults = MYR 340, plus 8% tax.

If one row is priced by guest, a note says: "Children on per-guest prices: infants (0–3) stay free, children (4–11) pay half." You can change this in Settings, under Rate plans, after you go live.

Change Price by on a row that has prices

If a row already has saved prices, Estatell asks before it changes Price by. The change clears the prices of that row.

The question that Estatell asks before it clears the prices of a row

Select Clear prices and switch to go on, or Cancel to keep the prices. Then enter the new prices.

What Estatell creates

Estatell saves one rate for each way of pricing. A line under the table says which rates it will create before you save.

You useEstatell creates
Room only"Basic Rate"
Guest only"Basic Rate"
Room and Guest"Basic Rate / Room" and "Basic Rate / Guest"

Step 3: Save

  1. Select Save & continue.
  2. Estatell saves your prices for the next 364 days and opens Charge items.

If you save again, Estatell replaces the prices in that range. This is safe before you go live.

More rates

More rates is optional. Use it to sell another price, like a breakfast rate or a non-refundable rate. The table stays locked until you fill in the Basic rate prices. The footer says "Fill in the Basic rate prices first."

A "Room with breakfast" rate that costs MYR 20 more than the Basic Rate

NumberPartWhat to enter
1NameThe name of the rate, for example "Room with breakfast".
2PriceFollows Basic Rate, or Own prices. See the two ways below.
3Room typesThe room types that sell this rate. All are selected at the start. Pick at least one.

Way 1: Follows Basic Rate

Use this when the new rate is the Basic rate plus or minus a set amount.

  1. Select Add rate.
  2. Enter a Name.
  3. In Price, keep Follows Basic Rate. With both Room and Guest rows, choose the one to follow: "Follows Basic Rate / Room" or "Follows Basic Rate / Guest".
  4. Choose More or Less.
  5. Enter the amount, and choose MYR or %.
  6. Check the example under the fields. It shows the result for the first room type.
  7. In Room types, remove the room types that do not sell this rate.

An amount for a guest rate is per adult.

Way 2: Own prices

Use this when the new rate has its own prices, not a set step from the Basic rate.

  1. Select Add rate.
  2. Enter a Name.
  3. In Price, choose Own prices. A price grid opens, with one line for each room type.
  4. For each line, choose Price by and enter the prices, in the same way as in the Basic rate table.
  5. In Room types, remove the room types that do not sell this rate.

A "Long stay" rate with its own prices for each room type

If an Own prices rate uses both Room and Guest, Estatell makes two rates from it. For example "Long stay / Room" and "Long stay / Guest". The page shows them as one row.

The name of a rate does not add breakfast to the bill. To include meals, use Settings, under Rate plans, after you go live.

When is Basic rate done?

Basic rate is done when every room type that you sell by room has prices for the next 30 days. More rates never stops you from going live.

Special cases

SituationWhat happensWhat to do
A room type is sold by bedIt is not in the table.Set its price in Settings, under Rate plans, after you go live.
Every room type is sold by bedThe page says there is nothing to price here, and Basic rate is done. The button reads Continue.Select Continue. Price the beds in Settings, under Rate plans, after you go live.
You change Price by on a row that has saved pricesEstatell asks first, and then clears the prices of that row.Enter the new prices.
You change Own prices to Follows Basic RateEstatell asks first, and then clears the own prices.Enter the amount to add or take off.
A rate name is "Basic Rate", is used twice, or is used by another rateEstatell shows an error.Use another name.
You choose Less with % at 100 or moreEstatell shows an error.Enter a percent below 100.
You clear every room type of a rateEstatell shows "Pick at least one room type".Pick at least one.
You remove a room type from a rate, then add it backThe room type keeps its earlier amounts.Check them.
You add a room type after this section is doneIt joins the first rate that fits it.Check its price in Settings, under Rate plans.
You use a phoneEach row becomes a card.Scroll down to see each field.

What you do later in Settings

After you go live, you can set prices for each number of adults, a charge for a single guest, child prices, long-stay rates and company rates. See Rate plans in Settings.

Overview

Set your room prices, your extra charges and your discounts before you go live.

Charge items

Set up the extras that staff charge on a guest bill, like laundry or an extra bed.

On this page

Before you startThe screenStep 1: Choose how you sellStep 2: Price each room typePrice by room or by guestChange Price by on a row that has pricesWhat Estatell createsStep 3: SaveMore ratesWay 1: Follows Basic RateWay 2: Own pricesWhen is Basic rate done?Special casesWhat you do later in SettingsRelated pages