Age groups

Define who counts as an infant, a child or an adult, once, for every rate plan and booking.

Age groups say who counts as an infant, a child or an adult. You set them once. Every rate plan, the booking form and your channels use them.

Before you start

Permission: Manage property settings. Owners and managers have it by default.
Decide the oldest age of each group. Estatell starts you with Infant 0 to 3 and Child 4 to 11.

The Age groups tab: 1 Label, 2 From, 3 To, 4 Add age group

Under the table, Estatell says "Guests aged 12 and over count as adults." The adult age is always one year after the last group.

Field	Rule
Label	Up to 50 characters. Two groups cannot have the same label, in any capitals.
From	Not editable. The first group starts at 0. Each next group starts one year after the one above.
To	A whole number from 0 to 17. Each group must be older than the one above.

You want free stays for children under 6 and a child price from 6 to 12.

Label	From	To	Guests aged…	Count as
Infant	0	5	0 to 5	Infant
Child	6	12	6 to 12	Child
(none)	13		13 and over	Adult

A new group gets a Free child price on every rate plan that prices by guest. Those plans show Check child prices until you review them.
A new group on a charge item that prices by guest starts at 100 percent of the adult price, so children still pay as adults until you change it.
Deleting a group deletes its child prices.
Changes apply to new prices only. Existing bookings keep their amounts.

Situation	What happens	What to do
You delete a group in the middle	The next group takes over its ages. Deleting Infant turns Child into 0 to 11.	Check the ages of the group below.
You delete every group	Every guest counts as an adult.	Add a group when you want to price children.
Two groups share a label	Estatell shows "Another age group already uses this label."	Rename one.
A To age is not above the group above	Estatell shows "This age must be higher than the group above."	Raise the age.
The last group ends at 17	Add age group is grey.	Delete a group, or raise an earlier To age.
You add a group	Rate plans show Check child prices.	Open each plan and set the new child price.
A group no longer exists when you save	Estatell shows "This age group no longer exists."	Reload the tab and try again.