Room View

Room View shows every room and bed on one date. Use it for today's work: who arrives, who leaves, which rooms are dirty and which rooms are free to sell. To plan across many days, use the Timeline View.

Open it from Front desk → Room View.

Before you startCopy Anchor Link

• Permission: View the Timeline View and Room View. Owners, managers and front desk staff have it by default.
• Quick actions: each action needs its own permission. See What you can do.

Read the boardCopy Anchor Link

Each card has three parts:

• Header: the room, its type, the housekeeping chip, and two small marks. A ! means the room must be ready today. A bell with a line means do not disturb.
• State box: what the room does on this date. The box colour matches the state.
• Footer: the quick actions that apply. A card with no action has no footer.

A dorm shows one card for each bed. The card reads Bed and the bed name, and the room number sits under it.

Cards are in groups. Group by sets the group headings: None, Room group or Room type. Cards in a group are in room number order.

Room statesCopy Anchor Link

• A box that has a balance on the reservation also shows Balance due.
• A diamond before the guest name means the unit is part of a group booking.
• A room can show two boxes. A guest leaves and the next guest arrives on the same date: Departing is first, then Arriving. A block that starts the day a guest leaves works the same way.
• A card with two states counts in both badges of the day summary. The badges can add up to more than the number of rooms.
• A booking that has no room yet is not on any card. Find it in the Unassigned lane of the Timeline View. See Assign rooms and beds.

Change the dateCopy Anchor Link

1. Select the date, or use the arrows, to go to another day. Today goes back to the business date.
2. The summary and the cards change to that day.

Room View shows one day at a time. The date, the filters and Group by are in the page address, so you can bookmark a view.

Find a roomCopy Anchor Link

The day summary counts the rooms that pass your filters.

Open a stayCopy Anchor Link

Select a state box that has a guest. A panel opens on the right with the guest, the dates, the status and the balance. The room cards stay visible.

Select Open reservation, or Open group booking for a group, to go to the reservation page. Check in, check out, moving a guest and payments are done there.

Book or block a vacant roomCopy Anchor Link

A Vacant card has two buttons.

1. Find the vacant card of the room.
2. Select New to book it. The booking form opens with the room and the date filled in. After you save, you come back to Room View.
3. Or select Block to take it out of sale.

Block opens a dialog:

1. Choose a Reason: Maintenance, Owner use, Out of order or Other.
2. Choose the Nights. The first night is the date on the board.
3. Optional: enter Notes.
4. Select Block room.

The card changes to Blocked and the day summary counts it.

To change or end a block, see Room blocks.

Quick actionsCopy Anchor Link

Two actions change the room without leaving the board. The card changes at once.

• A vacant room has no Do not disturb, because there is no guest to disturb.
• An Inspected room has no Clean button, because it is already past clean.
• For more housekeeping changes, use the housekeeping board.

What you can doCopy Anchor Link

Without a permission, estatell hides the button. The housekeeping status and the bell still show.

Special casesCopy Anchor Link

Related pagesCopy Anchor Link

• Timeline View
• Room blocks
• Assign rooms and beds
• Check in
• Check out