Overview
What housekeeping does in Estatell, who can change a room, and which page to use for each housekeeping task.
Housekeeping is the board that shows which rooms need work today. Each room is Dirty, Clean or Inspected. Staff change a room in one tap, assign it to a housekeeper, leave a remark, and print the list for the floor.
You open it from Housekeeping in the Front desk sidebar. The board always shows the open business date. See Business date.
How a room gets its status
You rarely set Dirty by hand. Estatell does it for you:
| When | What happens |
|---|---|
| A guest checks out | The room becomes Dirty. See Check out. |
| The night audit runs | Every occupied room becomes Dirty. See What the night audit does. |
| Housekeeping finishes cleaning | Staff move the room to Clean. |
| A supervisor checks the room | Staff move the room to Inspected. |
| A block is open on the room | The board shows Blocked and the room cannot change status. |
Who can do what
| Task | Permission | Owner | Manager | Front desk | Housekeeping |
|---|---|---|---|---|---|
| See, print and export the board | housekeeping.view | Yes | Yes | Yes | Yes |
| Change status, assign, add a remark, set priority, raise Needs maintenance | housekeeping.update | Yes | Yes | Yes | Yes |
| Mark a room Inspected | housekeeping.inspect | Yes | Yes | Yes | No |
| Block a room, or dismiss Needs maintenance | rooms.block | Yes | Yes | Yes | No |
| Choose the columns of the print sheet | settings.manage | Yes | Yes | No | No |
Which page do I need?
| I want to… | Page |
|---|---|
| Read the board, the badges, the filters and the order of the rooms | The room status board |
| Mark rooms clean, assign a housekeeper, add a remark, or change many rooms at once | Update rooms |
| Understand a red Blocked badge or a bed block | Blocked rooms |
| Print the work sheet, export to Excel or CSV, or choose the columns | Print the board |
| Create or end a room block | Room blocks |