Guest list

The list on the Guests screen shows every guest of your property, 25 to a page. Use it to find a guest, or to mark, blacklist or archive many guests together.

Each row shows the Name, Email, Phone, Nationality, Tags and the date the guest was Added. Select a row to open the guest page.

Before you startSalin pautan tajuk

• Permission: View guests to see the list. See who can do what.
• Guests that were merged into another guest are not in the list. Archived guests show only under the Archived filter.

SearchSalin pautan tajuk

Type in the box that says Search name, email, phone. The list updates as you type.

1. Open Guests.
2. Type part of a name, an email address or a phone number.
3. Select a row.

If you can view guest ID documents, you can also type a full ID number, such as a MyKad or passport number. It must match exactly, and it needs at least four characters. See Identity documents.

FilterSalin pautan tajuk

There are two filters next to the search box. You can use them with the search.

1. Select the status filter.
2. Choose VIP, Blacklisted or Archived.
3. To add a tag, select the tag filter and choose a tag.

You choose one status and one tag at a time. The tag filter shows only when your property has tags. To clear a filter, choose All guests or All tags again. If nothing matches, the list says "No guests match these filters" and shows Clear filters.

The search, filters and sort are saved in the address of the page. You can copy the address and send it to a colleague.

SortSalin pautan tajuk

The list starts in A to Z order by Name. Select the Name title to change the order. Select Added to put the newest guests first, or the oldest. The arrow next to a title shows the order.

The other columns do not sort.

Change many guests at onceSalin pautan tajuk

You can select guests and use a bar at the bottom of the page.

1. Tick the box next to each guest. Tick the box in the header to select the whole page.
2. Check the bar at the bottom. It shows how many guests you selected.
3. Choose an action.

You only see the buttons you have permission for. If you have none of them, the list has no tick boxes.

The reason can have up to 500 characters. A guest who is already blacklisted keeps the old reason.

To archive, type Confirm and select Archive guests. Estatell skips a guest it cannot archive, and you can open that guest to see why. See Privacy.

When the action is done, estatell shows a message, for example "2 guests marked as VIP." The message also says how many guests were already in that state, and how many it skipped, for example "1 skipped. Open their guest pages to review them."

• Guests that changed, and guests that were already in the state, leave the selection.
• Guests that were skipped stay selected, so you can check them.
• Select Clear, or press Esc, to clear the selection.

Special casesSalin pautan tajuk

Related pagesSalin pautan tajuk

• Guest profiles
• VIP and blacklist
• Privacy
• Merge guests