Routing

Routing decides which folio takes each new charge. Use it when someone other than the guest pays: a company pays the rooms, a travel agent pays the diving trips, or one guest pays for another guest's room.

A routing rule only sends charges that post later. Charges already on a folio stay where they are. To move those, use Move charges.

Before you startSalin pautan tajuk

• Permission: Transfer folio lines and manage routing. Owners, managers and finance staff have it by default.
• To pick a company as a payer you also need to view companies.
• The folio that receives the charges must be Open.

How a charge finds its folioSalin pautan tajuk

Estatell looks at one rule and stops. A rule never sends a charge on to a second folio.

Billing modesSalin pautan tajuk

A group booking, or a booking with a company, has a Billing mode. The mode makes its own rules for you. You set the mode when you create or change the booking. See Group bookings.

• The Master folio exists when the booking has 2 or more rooms that are not cancelled or no-show, or when it has a company.
• If a folio already holds money for a room, you cannot change the mode. The money would stay behind. Refund it or move it first.
• If you add a room and a room's own folio holds an advance, estatell saves the change and shows a warning that names the advance. The advance can no longer meet that room's charges. Move the room charges back to the room's own folio with Move charges, or refund the advance.

Make a third-party folioSalin pautan tajuk

A third-party folio is a bill for someone who is not staying in a room. Its payer is a guest or a company.

1. Open the reservation and select the Folio tab.

2. Select More actions, then Third-party folio.

   

3. Choose the Payer: Guest or Company. A company is "Settled to the city ledger".

4. Pick the guest or the company.

5. Select Create folio.

The new folio is Open and shows in the folio rail. It has no charges yet. Add a routing rule to send charges to it.

A third-party folio has no name of its own: its payer names it. You cannot delete or void it. If you do not need it, close it at 0.00.

Add a routing ruleSalin pautan tajuk

1. Select More actions, then Routing rules.
2. Read the list of rules. Estatell adds the Billing mode rules. You add the Manual ones.
3. Under Add rule, choose the Unit: All units or one room.
4. Choose which Charges the rule takes:
   • Category, then pick a Category such as Room.
   • Charge code, then pick one Charge code such as a diving trip.
   • All charges.
5. Under Goes to, choose an open folio.
6. Select Add rule.

The sheet reminds you: "Only later postings follow a new rule. Charges already posted stay; use Move charges to move them."

To remove a rule, select the bin icon at the end of its row and confirm Remove routing rule?. You can remove Manual rules only. To change a Billing mode rule, change the billing mode of the booking.

Which rule winsSalin pautan tajuk

When more than one rule fits a charge, the most specific rule wins.

At the same level, a rule for one room beats a rule for all units.

A rule only changes where a charge posts. These always follow their own rules:

• A tax or discount line goes to the folio of its charge. A charge and its tax never split.
• A reversal posts on the folio of the line it reverses.
• Move charges posts on the folio you choose.

ExamplesSalin pautan tajuk

Bill to one guestSalin pautan tajuk

To make one guest pay on a bill of their own, use the Guests tab. This is not a routing rule: earlier charges stay where they are.

1. Open the reservation and select the Guests tab.
2. Select the ⋯ menu on the guest.
3. Under Billing, select Bill to this guest.

Add a routing rule, or post a charge on the new folio, to send charges to it. The guest list then shows "Unit folio billed to" and the payer's name.

Special casesSalin pautan tajuk

Related pagesSalin pautan tajuk

• Move charges
• The Folio tab
• Post charges
• Close and reopen
• Group bookings
• AR invoices and payments